Highrise is back with Basecamp

Welcome home!

In 2014, Highrise was spun off as a separate (but wholly-owned) company from Basecamp. Last year it celebrated its tenth anniversary in business. And this year it’s moving back in with Basecamp.

In some ways, it’s like it never left. While Highrise operated as an independent company under Nathan Kontny as CEO, Basecamp’s technical operations team continued to run servers and systems. Our support team still has a lot of people who used to answer customers when Highrise was a direct part of our suite of products. And almost all the members of the original product team for Highrise are still with Basecamp.

In other ways, this is indeed a change. Nathan Kontny had built a team of seven to lead new development, and they made a lot of improvements over the years. We want to thank the team for all their work and wish them all the very best.

Spinning Highrise off into a separate company with a separate team and CEO was always a bit of an experiment. While that experiment had a bunch of highlights, we ultimate decided it was time to try something different on both the product and business side after a thorough review was conducted some time ago.

For customers of Highrise, we at Basecamp are committed to supporting the product until the end of the internet! Highrise is home to over 10,000 customers who’ve trusted their data and their business to us. We are grateful for the trust and will continue to operate Highrise to the same high standards as Basecamp.

In short, this transition back to the Basecamp team is going to be nearly invisible to Highrise customers. Highrise is returning to the team that originally built the software, and it’s being operated on the technical side by the same team that always did so.

We’ve also begun exploring a range of new directions for the product’s future. We’re not yet ready to share where this is going, but will do so as soon as there’s a final path set.

Thank you to all our Highrise customers whether you’ve been with us for 10 days or 10 years! ❤️

– Jason & David

Highrise 3.0 for iOS

For an app that’s been around since 2007, two iterations of its iOS app seems a bit on the light side. We agree. So today we have not just one announcement, but two:

Highrise 3.0 for the iPhone is now available to everyone.


It has the basics from before. Stay up to date on your team’s activity. Easily search your leads and quickly call, text, or get directions. Plan your day with tasks and follow-ups.




And it has some important new features.

Search leads by tag. View tags on contacts. See upcoming tasks when viewing a lead.




Scroll through all of your tasks. Whether you have 2 or thousands of overdue or upcoming tasks… though we still can’t help you get them done. 🙂

And more… like the ability to enter custom fields and choose from predefined values, dial incorrectly formatted international phone numbers, emoji, saved recent searches.

Alas, it doesn’t have everything for everyone yet. Some will notice it doesn’t have Cases or Deals.

But, our second announcement is that this is a whole rewrite of our mobile platform using C# and Microsoft’s Xamarin. This allows us to:

  1. update more frequently
  2. add functionality easily
  3. update it in parallel with our Android app. For those of you using the Android app from January, we have the same features headed your way soon!

So we can get Deals and Cases added a lot easier now. Please stay tuned if that’s something you need. And if you want to hear more about our choice to use C# and Microsoft’s tools in our mobile development, here’s an interview with Michael Dwan our CTO.

Here’s some feedback so far:

Just Right (iankennedy) August 7, 2017 The perfect CRM for a small business with multiple offices. We use Highrise to coordinate several offices and hundreds of clients. The mobile app is great for entering quick notes or adding new contacts on the fly when out in the field. Take [conversation] out of email and put them in Highrise

If you enjoy it, we’d greatly appreciate a review on the App Store, and if you have any issues or feedback, there’s a Help & Feedback button in the app to send us your info.

Download Highrise 3.0 for the iPhone.