Have you tried to get an article published in a magazine and someone said No? Have you tried to start a business but needed some capital and someone said No? Have you tried to get a new job to change your career and someone said No? In the 1940s, Evelyn Overton wanted to create a… keep reading
One responsibility of the support team here at Highrise is to maintain our Extras page. What’s the Extras page? It’s a list of all the 3rd party products that integrate with Highrise. Almost all were built by the 3rd party using the Highrise API. This page is important for current and future customers because people… keep reading
The change from Winter to Spring can provide a lot of inspiration for our team. We take time to listen to the rain, the wind, the flowers until they whisper the secrets to the way forward. Frequently, this growing season plants in us the ideas for the future of Basecamp. Nature can be very gentle,… keep reading
My 8th grade teacher had a curious process where she made us produce three book reports each quarter — three books that we picked on our own that fit diverse themes she had chosen. When we turned them in, she’d quiz us on the book. How could she quiz us though on these books that we picked… keep reading
https://gph.is/1UK1ZFa Matt Stock is a business owner who loves marketing and has embraced the unglamorous job of selling a pretty mundane service: basement waterproofing. He’s tried everything from Yellow Pages to billboards to Internet advertising at U.S. Waterproofing, his 60-year-old family business. But Matt faced one of his greatest challenges as a business owner and… keep reading
We’ve all been there. A customer’s upset. They make a demand. Maybe it’s reasonable, quick, easy, and no big deal. Fine. But sometimes it’s unreasonable given the context and situation. And we give in. Promises to placate rarely end up well. Sometimes you’ll do anything to avoid the immediate pain of saying no. And since… keep reading
What happens when growth is “tall and fast”… A fallen albizia tree, photo courtesy Sen. Russell Ruderman. “Did you hear that noise?” I was in Hawaii last week walking along the Manoa Falls Trail, when our guide who was taking us through stopped us. We all shook our heads, “no.” “Okay, well that’s good,” he said.… keep reading
We’re looking for two new people to join our Ops team and help deliver the most reliable and performant Basecamp sites and services. You’ll work on every single piece of our infrastructure, both colocated and in the cloud. You’ll touch every single one of our applications, and you’ll frequently support other teams at Basecamp too.… keep reading
Seems like there’s good reason to be outraged at outrageous corporate behavior every other week these days. From United’s brutal extraction of a passenger to Uber’s continued morass of unethical, illegal behavior. To be honest, it’s exhausting! In large parts, this exhaustion stems from what the barrage of misdeeds is forcing us to consider all… keep reading
I hate the word “empowerment.” I never think I should “empower” anyone — especially our employees. Why? The definition of the word “empower” is: to give power to (someone); to make (someone) stronger and more confident. The key words here are “give” and “make.” Empowerment means you’re transferring power to someone else. You think someone else needs… keep reading