Watch out for “everyone” or “no one”

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Years ago I was in a meeting when this one person broke into the conversation and declared “Don’t say everyone or no one. It doesn’t mean anything.” It’s obviously a great point — one that’s easy to forget. We all do this. We try to justify our position by saying “No one knows…” or “Everyone knows…” or… keep reading

New in Basecamp 3: Profile Cards

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Over the last year, we’ve noticed an interesting trend in our team’s Basecamp: We use the Job title field in unexpected ways. Instead of using the field how you’d expect (“iOS Designer”, “Customer Support Manager”), we use it to express a little personality, describe what we are currently working on, and let everyone know if… keep reading

Learning and mastering isn’t the same

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When I first began making applications for the web, getting started was hard. Just figuring out which components to download, how to configure them, and getting Hello World through it all was a daunting affair. Frameworks like Ruby on Rails changed that, and now it really is possible to animate a complete database-backed web application… keep reading

How to repair the trust gap

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One in three employees don’t trust their employer. As a CEO, here’s what you can do about it… I recently came across a 2016 study conducted by Edelman where they’d surveyed 33,000 people in 28 countries. From it, they discovered: One in three people don’t trust their employer. One in three people don’t trust their employer.… keep reading

Getting real with difficult emotions at work

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Photo by Michael Keen /creative commons— Art by Banksy “Happiness” — it’s a coveted and much celebrated state of being. A lot of companies advocate for the power of positivity to create a company culture and environment where people can thrive and “be happy.” The belief is that encouraging positivity while discouraging negativity will cultivate an environment that… keep reading