Rework Mailbag

Basecamp co-founders Jason Fried and David Heinemeier Hansson are back in the Rework studio to answer your questions. In our latest episode, they discuss listener inquiries on topics like why big companies don’t use Basecamp; how they managed the transition from a web design agency to a product company; and what their business partnership means to them. Kristin Aardsma from Basecamp Support also pops in to answer a question about how her team maintains fast response times while making time for breaks.