Hey, are you crushing it? It seems like everyone is constantly crushing it in the business world. But maybe it would be better if we were honest about our flaws, talked like ourselves, and aimed to be genuine instead of super polished. In this episode of the Rework podcast: A Basecamp customer support representative shares tips on writing emails like a real human being; an inherently artificial industry gets a dose of reality; and two startup founders try an experiment in radical transparency to save their business. Stick around until the end for some poetry. Yes, poetry!
New year, new you! If you started 2018 with an idea for a product, business, or creative pursuit, now is the time to start making something. In this episode: A tabletop game designer finds that sometimes, all you need to get going is a pack of index cards and a pencil; a skincare blogger tries her hand at DIY and ends up with a cult hit; and a travel backpack company’s first attempt at making something goes comically awry.
In the second part of our Mailbag episode (check out the first part here), Jason Fried and DHH answer your questions about how non-managers can get support for Rework ideas within their companies; how Basecamp thinks about its employees’ mental health; what job-seeking developers should really be looking for when evaluating potential employers (hint: look beyond the ping pong tables and catered lunches); and why you should maybe just ignore most business advice. Hey, did we mention we have a business advice show? You should listen to it:
P.S. We’re collecting your stories about your funniest or definitely-not-funny-at-all meetings that you’ve had at work. Got a tale to tell? Leave us a voicemail at 708–628–7850 or email us at email@example.com.
It’s our first mailbag episode! Jason Fried and DHH answer listener questions on topics like the role of luck and timing in starting Basecamp; how they approach pricing (spoiler: It’s something called “ass pricing”); hiring in the early stages of a business; and more.
If you have a question for Jason or David to tackle on a future mailbag episode, leave us a message at 708–628–7850. We’re also collecting stories about meetings for a future episode. I heard from someone whose CEO held monthly 8-hour Skype meetings. Yes, they were eight hours long (with only two breaks under 20 minutes each) and consisted of him reading aloud some Google Docs. Do you have a similar story? Or—shudder—one that tops a recurring 8-hour Skype call? Call us or send an email to firstname.lastname@example.org.
Some of the tech industry’s most vaunted companies revel in their origins as mavericks or rule-breakers, having flouted regulations in the name of disruption. That kind of risk-taking is celebrated in Silicon Valley but punished in other places, most notably minority communities.
— ButTimKrepp (@timkrepp) June 22, 2017
In this episode of the Rework podcast: A legal advocate for low-income entrepreneurs talks about the hurdles her clients face, and a husband-and-wife team of street food vendors share what they’ve learned making the transition from the informal to the formal economy.
Selling is a core skill. You have to know how to sell, whether it’s a product, an idea, or yourself. In 2012, Basecamp CEO Jason Fried saw the results of a bottled water-selling challenge at Techstars Chicago, a bootcamp program for startups. That one-day competition is the starting point for a conversation that includes the art of negotiation, Jason’s experiences selling knives, tennis rackets, and software; and other adventures in business.
Dr. Bronner’s Magic Soaps, which bills itself as the top-selling natural soapmaker in North America, wasn’t founded to sell soap. The company was started to promote a religious philosophy developed by Dr. Emanuel Bronner, a third-generation German Jewish soapmaker, who printed his message on the labels of his potent peppermint liquid soap. Successive generations of the Bronner family have used the label’s message of a united humanity to guide the company, which spends much of its profits on charitable causes and is outspoken on issues like wage equality and fair trade. Today, even as the idea of a united humanity seems more distant than ever, Dr. Bronner’s continues to spread its soap and message worldwide.
This episode sounds a lot different than the previous ones we’ve released. Instead of a traditional interview, we’re letting company President Michael Bronner and his grandfather, Emanuel, tell the story of how the current generation is interpreting the bottle’s message for the modern age. We hope you enjoy it!
Business and politics tend to make uneasy bedfellows, but in these divisive times, even businesses that have historically stayed out of hot-button issues are coming off the sidelines. In this episode: An online florist tells racists to shop elsewhere; Basecamp stops reimbursing employees for Uber rides; and a Chicago couple creates a lighthearted product with a serious message about the treatment of female bodies.
It’s easy to say yes, whether it’s to a customer request or a deadline from your boss. But saying yes too many times can result in an unmanageable workload or distract you from the stuff you really want to be doing. It’s good to practice saying no and setting boundaries. In this episode of the Rework podcast: A personal organizer helps her clients say no to physical clutter; a programmer at Basecamp peers into the abyss of burnout and steps back just in time; and a healthy meal-planning startup rejects complexity, even if it means letting some customers go.
— DHH (@dhh) October 16, 2016
Basecamp CTO David Heinemeier Hansson is known for many things, including creating Ruby on Rails and writing business books. He also has strong opinions and likes to share them on the Internet! And sometimes DHH’s Twitter posts spark some lively debate, and by lively debate, we mean grown-ups yelling at each other in 140-character spurts.
In the latest episode of the Rework podcast, I interview DHH about how Twitter is like a virtual pillow to scream into and the role that extreme voices play in moving important conversations forward. We also relive some of his memorable Twitter melees, including the one that got him blocked by Paul Graham.
Be sure to subscribe to Rework so you get new episodes right as we release them. Also, if you have a question for DHH or Jason Fried, call 708-628–7850 and leave us a voicemail! You might hear them answer your question on a future mailbag episode.