Basecamp 3 for Mac and Windows is here!

One of the best things about Basecamp is you can use it almost anywhere. All you need is a web browser and an internet connection. Laptop, phone, tablet, hotel lounge, school computer lab, Mom and Dad’s den — you know, the one with the CRT monitor… Anyway… Basecamp also is available in fully featured apps for iOS and Android that offer the additional power and convenience of native features on your phone or tablet.

Today, in that same spirit, we’re proud to announce Basecamp 3 for Windows and Mac.

Basecamp 3 for Mac (left) and Windows.

If you’re using Basecamp 3 daily on your computer we think you’ll find the app a big level-up from the browser experience. Here’s why:

It’s right at home

Once installed, Basecamp 3 has its own icon on your desktop, in the dock on your Mac, Windows taskbar, and when switching applications. Instead of being hidden in tab within your web browser, Basecamp is now front-and-center.

Basecamp 3 in the OS X dock (top) and Windows taskbar.

Notifications

Turn on notifications and you’ll see them right there on your computer as they happen. Even when you’re working in another application, a quick glance at the system tray icon or OS X menu bar will let you know when there is something new in Basecamp. Focus on work without missing a thing!

Basecamp Notifications on OS X (top) and Windows.

Available now

Basecamp 3 for Windows and Mac are free and available now. You can download them using the links below. For installation instructions view our help docs.

Download Basecamp 3 for Windows or Basecamp 3 for Mac.


Basecamp 3 works where you do on iOS, Android, Mac, Windows, and anywhere you’ve got a web browser and an internet connection. Your first Basecamp is completely free so try it today, it takes just a minute to sign-up.

New: Better control over email and phone notifications in Basecamp 3

Before today, it was hard to know if Basecamp would tell you about new messages via email or through the app on your phone. Now Basecamp has clearer settings that give you control over how and when you receive new messages from other people on your Basecamps.

The new email notifications setting

Now you can check a box to tell Basecamp if you want emails or not. Want emails? Check it on. Don’t want emails? Check it off. It’s as simple as that.

In the past, Basecamp didn’t send you emails if you had the app installed on a phone or tablet. Now your phone and tablet settings are entirely separate from the email settings. You control if you want emails and phone notifications, just one of them, or neither.

The new notification settings

New option: Receive everything or just Pings and @mentions

Sometimes you don’t want to know about everything on a Basecamp account. You may just want to be notified when people mention you by name or send you a private message. Now we have a setting that allows you to block all notifications except for Pings and @mentions.

New setting to get everything or just Pings and @mentions.

Work Can Wait

All of these settings filter through Basecamp 3’s much-loved Work Can Wait feature. Use Work Can Wait to tell Basecamp to “hold your calls” outside of working hours. All notifications will be silenced until it’s work time again so you can enjoy your free time without interruptions.

Work Can Wait

To access the improved settings screen, click your avatar in the upper-right corner and click Change notification settings.


More details are available on the Notifications help page.

Thanks for using Basecamp 3! We hope these new settings make it easier for you to get notifications from Basecamp in the right way at the right time.

Latest batch of Basecamp 3 updates (January and early February)

Hey all! 2016 is in full swing, and so are our designers and developers. We’re hard at work making Basecamp 3 better for you and you and you! You too!

Here’ a roll-up of some of the latest improvements and updates over the last few weeks.

Thanks again and here’s the latest…

  • Major new addition to Basecamp With Clients: Approvals! Read more about this new feature here.
  • You can now complete to-dos directly on reports. Before you had to click through to a to-do from a report to complete it. Much faster now and less back and forth too.
  • We’ve revamped the way you address emails to your client on the Clientside. The new design better reflects a traditional from/to design ala most email clients rather than the previous checkbox-style list we had.

A proper to: field with pills just like most email apps.
  • We’ve introduced support for the Microsoft Edge browser. This will allow people to start accessing Basecamp 3 using MS Edge 13+, which is the default browser in Windows 10. There may still be a few nits here and there, but at least people on Edge aren’t blocked anymore.
  • You can now see which platform someone is responding from when they post a comment. At the bottom of every comment you’ll see a “via…” line. Desktop, iPhone, Android, iPad, etc.

“via desktop”… “via iPhone”… etc.
  • Automatic Check-ins and Schedules now show you who will receive a notification when you submit an answer or post a comment. Before it was anyone’s guess — now it’s clear! Sorry about that.
  • We noticed that people were mistakenly publishing drafts instead of saving a new version. Problem was that the publish button was the default button when you were editing a draft, so people were clicking that button when they really meant to hit save instead. So we changed the UI around and made “Save” the primary green button and then added a blue “Post” button separately. This should cut down on inadvertent publishing significantly.

Yay for fewer mistakes!
  • A top request has been answered! Now you can view your assignments sorted by date. You can also view any one else’s assignments on the “What’s on someone’s plate?” report by date as well. This way you can see what’s coming up soon for you (or someone else) rather than just seeing everything they have assigned to them.

NEW: “Just the ones with due dates” tab.
  • Major aut0-save improvements across the board. If you’re in the middle of writing (or editing) a message, a document, a to-do, or a comment, and for whatever reason you are pulled away or your browser quits, what you’ve written won’t be lost. When you return back to it you’ll see the text right there in its place so you can pick up where you left off.
  • …plus a whole bunch of under-the-hood updates to improve reliability, stability, and speed. There always a lot of stuff that people don’t see, but they feel.

More improvements on the way. The iOS and Android apps will be updated shortly with their own batches of improvements. Android has some great improvements around notifications that should hit any day now.

Stay tuned and thanks again for using Basecamp 3! And if you’re not using it, let’s change that! Sign up for Basecamp 3 — it’s completely free to try.

Latest batch of Basecamp 3 updates!

Happy New Year!

Happy 2016! We hope you had a great New Year’s Eve with family and friends. While it’s officially time to leave 2015 behind us, here’s a batch of Basecamp 3 updates from December:

  • Adminland, the most boringly powerful section of Basecamp, gets an update! Top two requests fulfilled: Now you add new people to the account straight from here (without having to add them to a specific Basecamp first) and bulk change which Basecamp’s someone can see.
  • We’ve added annual billing options to every Basecamp paid package. Prior to this annual was only available for the Basecamp Big (enterprise) package. Annual billing is great for those who have to expense Basecamp — a single bill once a year is so much simpler than a bill every month!
  • Improved sorting of the My Assignments menu to group to-do lists by Basecamp. This is more predictable than the old random-order version, and eliminates a situation where the same Basecamp could be listed multiple times in different spots.

Lists are now grouped by Basecamp.
  • You can now turn off the Clientside in a given Basecamp, without having to archive or delete the Basecamp. This way if you were just kicking the tires of the Clientside feature in a given Basecamp, you can keep using Basecamp with your team without having to involve a client.
  • The Android app now features multi-account support. As more and more people set up additional Basecamp 3 accounts, it’s now a whole lot easier to quickly flip between accounts without ever having to sign out.

Quick account switcher on Android.
  • Major improvements to sign-up and sign-in flows. We’re continuing to refine and improve these. There’s no reason they should ever be the slightest bit confusing. Sorry about that!
  • Account owners can now add themselves to any Basecamp in their account. Before people could create Basecamps without the account owner knowing.
  • Better handling of time zones on signup.
  • Improved compatibility with keyboard control (tabbing through fields) and screen readers. We still have more improvements to make here, but this is a great batch of initial improvements.
  • We now include the title of the first to-do list on the To-dos card. Previously, we suppressed the list title until a second list was added to the set. This was confusing because customers were adding lists but not seeing the titles, leading them to think the title had been removed for some reason.
  • The schedule for sending the “David H. started chatting in All Basecamp” notifications has been changed. Before, we’d send one notification every 12 hours. This meant that busy Campfire chat rooms that never stopped being active just ran on this funny schedule of saying “David H. started chatting” every 12 hours, even though that room might have been active for a long time. Now we’ll only send the notification if a Campfire chat room has been quiet for at least 6 hours. If a chat room is busy 24/7, we won’t send any special notifications. The purpose is to draw attention to a fresh round of discussion after an extended silence.
  • Live filtering of the Campfire menu so you can jump to any Campfire quickly.

Quick filtering on the Campfire menu.
  • Fixed a bug where users who were removed from a Basecamp still received to-do completion notifications if they were the creator, assigned, or subscribed. Now if you’re not part of the Basecamp you won’t get any notifications from Basecamp.
  • …and a variety of other fixes, tweaks, and improvements!

We’ve got some great Basecamp 3 stuff cooking for 2016. Just yesterday we started working on a variety of new projects — many of which we hope to have ready for you within the next 6 weeks or so!

Thanks again for using Basecamp 3! Loving everyone’s feedback so far! Keep it coming!

And if you haven’t tried Basecamp 3 yet, January is the perfect time. In fact, January happens to be our busiest month for signups. The start new year is the right time to get your work organized, get your team on the same page, and make some wonderful progress together!

The first batch of Basecamp 3 updates

Hello everyone!

Wow! We’re just a few weeks into Basecamp 3 and so far the response has been fantastic! We’re so pleased that so many people are loving Basecamp 3 (here’s a great post from a customer who explains how they’re using Basecamp 3 to run their whole business). This is only the beginning — we have a lot of great stuff coming in 2016.

Since launch, our whole team has been heads down fixing a few things, tweaking some stuff, and generally tightening things up. Once the initial launch dust clears, we’ll be back working on some brand new big improvements to Basecamp 3. In the meantime, we wanted to fill you in on some of the fixes we’ve baked in already.

For those keeping score, since we launched Basecamp 3 on November 3rd, 2015, we’ve made 877 commits to the code base and deployed 400 times. That’s a lot of activity! Basecamp 3 is getting better not just every day, but multiple times a day!


Here are a few of the highlights

  • Loads of improvements to the sign-up and sign-in process and experience. We’re sorry this was a bit clunky at the start — should be ironed out nicely now.
  • Google Sign-in now works for customers using IE 11.
  • You can now reply directly to notifications from the iOS lock screen if you’re using version 3.03 of the Basecamp iOS app (available on from the App Store).

Respond with a swipe and a tap right from the lock screen
  • You can now move individual to-dos between lists on different Basecamps. Prior to this update you could only move to-dos between lists on the same Basecamp.
  • You can now set the first day of the week in your region (some people like the week to start on Monday, while others prefer it starts on Sunday). You can do this from your “Personal Info” page (click your avatar in the top right corner of the web app, or your avatar on the home screen in the mobile apps).

Starting the week on a Friday? Crazy, but now you can!
  • To-dos with due dates will automatically send a reminder 24 hours before its due.
  • The “What’s coming up or due soon?” report date will always display the next 45 days. This is clearer than the sliding “this month and next” range we had in place originally, which showed 60 days at the beginning of the month and just 31 days at the end.

45 days from now
  • Added a “+” button to the right of the avatar strip at the top of a Basecamp to help clarify this is where you add/manage people.

Now you can click + to add/manage people
  • We added multiple-account support for Clientside emails. This means that if we match an email you forwarded in from a client, and you’re working with that client on multiple Basecamp accounts, Basecamp will send you an email back asking you to clarify where the email you forwarded should go.

Which Basecamp in which account?
  • Major improvements to people management on Basecamp With Clients. Separate places/flows to set up your team and who’s on the client side.
  • Deleted comments will also be deleted from the Latest Activity timeline as well.
  • Improvements to the text editor on Android. Formatting will now be properly maintained across platforms.
  • You can now move people between companies/organizations via the Adminland section. Put someone in the wrong place? No problem anymore!

Let’s move Claire from Know Your Company to Basecamp
  • If you reply to a ping or Campfire chat via email, and you attach a file to that email, the file will make it into Basecamp.
  • A welcome email is now always sent when you add someone to a Basecamp.
  • We added a My Devices screen for managing and troubleshooting push notification issues across devices. You can do this from your “Personal Info” page (click your avatar in the top right corner of the web app, or your avatar on the home screen in the mobile apps).

Know which devices you’ve registered, and test notifications on each one.

Thanks thanks thanks!

Everyone’s feedback so far has been super helpful. Our support team is keeping track of all the key requests, suggestions, and ideas. In the coming weeks we’ll be reviewing this feedback and incorporating it into our thinking as we flesh out our development plans moving forward.

And if you haven’t tried Basecamp 3 yet, please do. Your first Basecamp is entirely free forever, so give it a whirl risk-free.

Thanks again and talk soon!

-Jason Fried CEO, Basecamp

Basecamp 3 is here!

So today’s the day we finally get to unveil Basecamp 3! Nearly 2 years in the making, Basecamp 3 is the most ambitious product we’ve ever built. There’s so much new and hugely improved stuff!


Radically more powerful than any Basecamp before it, it still maintains — and expands on — the straightforwardness and ease-of-use that people around the world have come to know, trust, and love about Basecamp. Basecamp Just Works.

This combination of power, ease of use, and unique approach is why over 5,000 companies and organizations sign up for Basecamp every week. We’re dedicated to continuing to delight them and to try win over a million more with Basecamp 3.

Basecamp 3 is built around the premise that no matter what kind of work you’re doing, there are a few things every team needs: A way to divvy up work, hash things out quickly via chat, make big announcements, keep discussions on-topic, store and organize key files and assets, lay out milestones and deadlines, and have regular check-ins to make sure everything’s all right. These are the simple truths of working together well.

And rather than have to duct tape together a DIY-suite of separate products by separate vendors with different interfaces, separate user accounts, different billing schedules (and prices), and decentralized storage of information (some stuff in this one, some stuff in that one, end up with stuff all over the place, etc), we’ve built everything you need into a single, coherent bundle. That’s what Basecamp has always delivered. And now it’s delivering more of it, better than ever before. There’s nothing else out there like it!

Over the next few weeks we’ll be sharing a lot more about Basecamp 3, but I wanted to start by focusing on a few big new things in Basecamp 3:

The Clientside

A large portion of our customers are client services firms. Designers, agencies, dev shops, lawyers, accountants, you name it. People with clients. Client work is their bread and butter, and we wanted to make them the best damn sandwich they’ve ever had.

So with Basecamp 3 we introduce The Clientside — an entirely new, fresh take on working with clients. It’s built right into Basecamp 3 is it’s available on the Basecamp With Clients package.

Basecamp 3’s exclusive “Clientside” feature keeps client feedback on the record and completely separate from the rest of your project. This means your client never sees anything they shouldn’t, and your team doesn’t have to tip toe around worried about saying the wrong things. It eliminates all the anxiety and fear that are often tied to the client-firm relationship.


Further, the Clientside puts zero demands on your clients. They never have to create an account, they never have to log in, they never have to learn a system or install any apps. Everything they do happens via email so there’s no burden on them whatsoever. They don’t have to change a thing, and it’s so much easier for you since you never have to feel like you have to tell them they’re doing it wrong. They can never do it wrong in Basecamp 3. No awkward conversations about tools! Your clients will love you!

The Clientside is a revelation. We think you’re going to love it. Learn more about it…

Work Can Wait

If you’ve used a modern chat, collaboration, or messaging app, you’ve probably noticed that there’s a growing expectation of being available all the time. Someone at work hits you up on a Saturday, you get the notification, and what are you supposed to do? You could ignore them, but what’s the expectation? The expectation is “if you’re reachable, you should reply.” And if you don’t reply, you’ll likely notice another message from the same tool or a tool switch to try to reach you another way. And then the pressure really mounts to reply. On a Saturday. Or at 9pm on a Wednesday. Or some other time when it’s life time, not work time.

We don’t believe tools are at fault for this — tools just do what toolmakers build them to do. But we do believe toolmakers can build tools that help you draw a line between work and life. We’ve baked these good manners into Basecamp 3 with a feature we’re calling Work Can Wait.

Work Can Wait lets you set your own notifications schedule. Each person in Basecamp 3 can set up their own work schedule with their own hours. You can of course choose to to receive notifications all the time, 24/7/365, no matter what. Or, you can say Work Can Wait — only send me notifications during my work hours. Then you can set the start time and end time and also mark off which days you work.

Outside of this range, Basecamp will basically “hold your calls”. Notifications will automatically be silenced until it’s work time again. Once the clock strikes 8am, notifications will start back up again. Of course at any time you can go into the web app or native apps and check your notifications yourself, but that’s you making that decision rather than software throwing stuff at you when I’m going for a walk with my son on a Saturday morning.

We think Basecamp 3’s “Work Can Wait” feature can help move the industry towards saner work practices, and we’re proud to lead the charge. Learn more about Work Can Wait here….

Basecamps, not Projects

The more customers we talk to, the most interesting and unusual uses for Basecamp we find. People are using Basecamp for all sorts of things that aren’t traditional “projects”. Us too — we use Basecamp in sorts of ways that no one would define as “projects”. Yet, we’ve always called things “projects” in Basecamp. It’s just too limiting. Time to change that.

For now on, you don’t make projects in Basecamp. You just make Basecamps. This closely follows the language our customers have been using anyway. “Go make a Basecamp for that”… “Let’s make a Basecamp for that!”… “Kick it off by setting up a Basecamp for the client”, etc. Rather than try to swim upstream against our customer’s vocabulary, we’re going to adopt their language and go with the flow. So “projects” are now simply “Basecamps”.

And now when you make a Basecamp for your company intranet it won’t feel so weird. Or a Basecamp for your customer support group. Or a Basecamp for that event that’s coming up. These things aren’t just “projects” — they’re teams, and groups, and departments, and moments. So calling them Basecamps opens up a whole new set of opportunities for everyone to use Basecamp in new ways. We can’t wait to see where people take it.

Communicating in high and low gears

We’ve been running group chat in our business longer than nearly anyone. Back in 2006 we invented the modern business chat tool when we introduced Campfire. For nearly 10 years we’ve experienced all the pros and cons of different kinds of communication methods. So with Basecamp we wanted to introduce a balanced attack. Not just chat. Not just direct messaging. Not just message boards. Not just threads. But all of the above in just the right way in just the right places.

Chat is fantastic for hashing certain things out quickly, but it’s also terrible for long-term organization. And organization is a very important thing when you’re trying to make progress on something with other people. With chat, stuff speeds by on a conveyor belt, conversations are crossed, and it’s just so easy to lose context. People feel like they need to pile in and pile on just so they’ll be heard before that part of the conversation scrolls away forever. Speak NOW or forever hold your peace isn’t a great way to think things through and give ideas due time to develop. Chat also causes anxiety of fear of missing out — they’re often like being in an all-day non-stop meeting.

And traditional message boards are great for long-term organization and keeping discussions threaded, focused, and on-topic, but they are typically too slow for discussions and decisions that require back and forth real-time speed. They can feel frustrating if you want to move quickly or just “toss something in the ring” to see what people think.

So in Basecamp you get both. Chat (we call them Campfires), and traditional threaded discussions (on the Message Board). The best of both worlds in a single tool. We don’t lean in one way or another — they are both equal since both are equally powerful, depending on the situation. You also get “pings” in Basecamp — our version of direct messaging — so you can reach out to people in a separate, personal backchannel.

So two gears… Use Campfires when you want to shift into high-gear and go really fast. But use the Message Board when you want to shift into low gear, get some traction, put together a complete thought, and give people a chance to respond. Use Campfires when you don’t really care about the past, use the Message Board when you know you may want to refer back to something later.

Further, in Basecamp you can have an organized, threaded, on-topic discussion attached to anything. This is one of the real secrets to why so many people love Basecamp. Attach conversations directly to to-dos, files, calendar events. Keep the conversation in context, right next to the thing you’re discussing. It’s so much simpler, tidier, more organized this way. Because discussions aren’t just for who’s part of them now, but also for whoever comes into the company later. Preserve your knowledge in away you can point back to it later — don’t let it just float away.

Simplified packages and unlimited for everyone!

Basecamp has always been “project-gated”. This means you’d have to pay more the more projects you wanted to manage. We’ve torn down the gate in Basecamp 3! Every package includes unlimited Basecamps, plus everyone gets one Basecamp for free forever. Use that one Basecamp however you’d like. When you want to make another, you can select an unlimited use package.

We’ve simplified down to just three straightforward packages. Basecamp For Us for those who aren’t doing client work. Basecamp with Clients for those who do work for clients (this includes the awesome Clientside feature). And Basecamp Big for enterprise customers.

Prices start at just $29/month. That’s total — we never charge you per user. Basecamp pricing is flat and predictable, never variable depending on how many users you invite. People don’t cost a thing in Basecamp. Find out more about our pricing here…

So that’s enough for now!

There’s so much to check out! Please go and sign up for Basecamp 3 and give it a whirl. It’s free to try it out. No time limit.

Thanks to everyone who’s helped us build, test, and beta Basecamp 3! It’s gotten so much better because of you. Check out all the new stuff!

Check out Basecamp 3 today!. And be sure to get the outstanding, all-new iOS app and Android app as well! They’re fantastic ways to Basecamp!

Basecamp 3: Work Can Wait

This is the first post about the upcoming major release of Basecamp 3.

We’ve been working on Basecamp 3 for over a year now, and some of the concepts can be traced back to explorations we started a couple of years ago. We’re in the home stretch and we’re excited to let it loose.


Over the next month or so I’ll be sharing some of the key ideas behind the all-new version of Basecamp, as well as screenshots, design decisions, strategic decisions, and stories of the development of the third complete ground-up rethink and redesign of Basecamp in 12 years.


The first place I want to start is one of the fundamental pillars of the new product design: Work Can Wait.

If you’ve used a modern chat, collaboration, or messaging app, you’ve probably noticed that there’s a growing expectation of being available all the time. Someone at work hits you up on a Saturday, you get the notification, and what are you supposed to do? You could ignore them, but what’s the expectation? The expectation is “if you’re reachable, you should reply.” And if you don’t reply, you’ll likely notice another message from the same tool or a tool switch to try to reach you another way. And then the pressure really mounts to reply. On a Saturday. Or at 9pm on a Wednesday. Or some other time when it’s life time, not work time.

I don’t believe tools are at fault for this — tools just do what toolmakers build them to do. But I do believe toolmakers can build tools that help you draw a line between work and life. We’ve baked these good manners into Basecamp 3 with a feature we’re calling Work Can Wait.


Like other modern messaging tools, Basecamp 3 sends notifications in-app, via push notifications on the desktop or via a native mobile app, or via email. Where they show up depends on what you’re doing and where you are, but regardless, Basecamp tries to get your attention when someone asks for your attention.

That’s fine during the work day. Basecamp 3 lets you snooze notifications any time to give you a break for a few hours, so that’s good. But what about if it’s 8pm on a Monday night? Or on a weekend? You don’t want to have to continually snooze notifications manually. And you don’t want to have to manually turn them on or off every day, at least twice a day, to keep work stuff at bay while you’re trying to stay away.

So Basecamp 3 lets you set a notifications schedule.

Set up your Work Can Wait schedule

Each person in Basecamp 3 can set up their own work schedule with their own hours. You can of course choose to to receive notifications all the time, 24/7/365, no matter what. Or, you can say Work Can Wait — only send me notifications during my work hours. Then you can set the start time and end time and also mark off which days you work.

The example above are my work hours. Monday through Friday from 8am to 6pm in my time zone.

Outside of this range, Basecamp will basically “hold my calls”. Notifications will automatically be silenced until it’s work time again. Once the clock strikes 8am, notifications will start back up again. Of course at any time I can go into the web app or native apps and check my notifications myself, but that’s me making that decision rather than software throwing stuff at me when I’m going for a walk with my son on a Saturday morning.

Notifications are ON

We also make it really easy to snooze notifications for a few hours, turn notifications off completely, or see/change your schedule quickly.

Notifications are OFF

When you click your picture at the top of the screen you’ll see your current notifications settings. In this first example, notifications are ON because I’m on a schedule from 8am — 6pm M-F. If I want to change that schedule I can just click the “change schedule…” link and switch to always on or tweak my days/hours.

And while they are on, I can quickly snooze them for 3 hours, or turn them off completely until I turn them back on.

If notifications are off, it’ll tell me they are off and then it’ll tell me why. In this example they’re off because I’m set to receive them between 10am and 6pm, and it was 9:23am when I took this screenshot.


We believe Work Can Wait is an important notion. 9pm on Friday night is not work time. 6am on Wednesday morning is not work time. It may be for you, but it’s not for me. And I don’t want it to be work time for my employees either.

Every user on Basecamp 3 starts with a default work time from 8am to 6pm in their own time zone. People are free to change it, of course, but we think it’s important to encourage Work Can Wait rather than default everyone’s notifications on 24/7/365.

We hope more products offer similar abilities to shut themselves off when work is over. “You can get ahold of me about work whenever” will eventually lead to “I don’t want to work here anymore”.

Here’s to early mornings, evenings, and weekends being free from work. Work Can Wait.