Spring is emerging in the US and as part of our company spring cleaning, we took a peek at our product policies, noticed some cobwebs, and got out the duster. You can read our current product policies here. Besides rewriting sections to be more readable, we made four substantive changes: 1. We’ve consolidated our policies… keep reading
Since the beginning, Basecamp has been marketed as a project management and collaboration tool for small businesses (or small teams inside larger businesses). However, over the years we’ve also heard from thousands of people who use Basecamp outside of work. They’ve gone off-label and turned to Basecamp to help them manage all sorts of personal projects too.… keep reading
When it became clear to us last year that using SMS for two-factor authentication (2FA) was insecure, we kinda panicked. We’d spent a lot of time originally building that SMS-based 2FA login system for Basecamp, and the prospect of having to build an entirely new system compatible with proper authentication apps seemed daunting. Especially with… keep reading
From 2:13am GMT March 13 / 9:13pm Central March 12 until around 4:10am GMT / 11:10pm Central, Basecamp 3 was mostly offline and Basecamp 2 unable to process file uploads and downloads, as our cloud storage provider had a severe, sustained outage. We continued to have minor disruptions in service from 4:10am GMT / 11:10pm… keep reading
From 4:30am GMT March 7 / 10:30pm Central March 6 until 1:02pm GMT / 7:02am Central, Basecamp 2 and the search feature in Basecamp 3 were mostly offline due to a catastrophic network failure with our cloud provider. Both our primary network link, our backup network link, and several additional ad-hoc network links between critical services… keep reading
Basecamp 3’s to-do lists keep you in the loop when you’re working closely with other members of your team. You get notified when someone assigns you a to-do and that person gets notified when you check it off. This works great when it’s clear who needs to be assigned, but that’s not always the case.… keep reading
A great thing about the Home screen in Basecamp 3 is that your drafts, bookmarks, and assignments are all easily accessible. Load up Home, click a link, and see all of your assignments or your drafts in one place. There’s just one problem with this approach: You have to leave whatever you’re doing to get… keep reading
Last Thursday, November 9th, Basecamp 3 was in read-only mode for almost five hours starting 7:21am CST and ending 12:11pm CST. That meant users could access existing messages, todo lists, and files, but no new information could be entered, and no existing information could be altered. Everything was frozen in place. The root cause was… keep reading
We added a few great features in the latest version of Basecamp 3 for Android. Download version 3.12 from the Google Play Store today. 3 new things to try: 1. Swipe Up for Quick Add and Recently Visited You could always Add a To-do, Upload a File, Post a Message, or Add an Event right from… keep reading
Basecamp 3 is now back online for reading and writing. All data was confirmed to be fully safe and intact. No emails that were sent to Basecamp during the outage were dropped. We may still have some backlogs on processing things like incoming emails, and you may still see some slowdowns here and there as… keep reading