Launch: Basecamp Gets Personal

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Since the beginning, Basecamp has been marketed as a project management and collaboration tool for small businesses (or small teams inside larger businesses). However, over the years we’ve also heard from thousands of people who use Basecamp outside of work. They’ve gone off-label and turned to Basecamp to help them manage all sorts of personal projects too.… keep reading

Basecamp no longer requires Google for two-factor authentication

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When it became clear to us last year that using SMS for two-factor authentication (2FA) was insecure, we kinda panicked. We’d spent a lot of time originally building that SMS-based 2FA login system for Basecamp, and the prospect of having to build an entirely new system compatible with proper authentication apps seemed daunting. Especially with… keep reading

Basecamp 2 and Basecamp 3 search outage report

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From 4:30am GMT March 7 / 10:30pm Central March 6 until 1:02pm GMT / 7:02am Central, Basecamp 2 and the search feature in Basecamp 3 were mostly offline due to a catastrophic network failure with our cloud provider. Both our primary network link, our backup network link, and several additional ad-hoc network links between critical services… keep reading

Postmortem on the read-only outage of Basecamp on November 9th, 2018

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Last Thursday, November 9th, Basecamp 3 was in read-only mode for almost five hours starting 7:21am CST and ending 12:11pm CST. That meant users could access existing messages, todo lists, and files, but no new information could be entered, and no existing information could be altered. Everything was frozen in place. The root cause was… keep reading

Basecamp 3 for Android: The Latest and Greatest

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We added a few great features in the latest version of Basecamp 3 for Android. Download version 3.12 from the Google Play Store today. 3 new things to try: 1. Swipe Up for Quick Add and Recently Visited You could always Add a To-do, Upload a File, Post a Message, or Add an Event right from… keep reading

Update on Basecamp 3 being stuck in read-only as of Nov 8, 9:22am CST

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Basecamp 3 is now back online for reading and writing. All data was confirmed to be fully safe and intact. No emails that were sent to Basecamp during the outage were dropped. We may still have some backlogs on processing things like incoming emails, and you may still see some slowdowns here and there as… keep reading