A Hosty Retreat

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Basecamp has taken a clear stance against tracking on the web, so when we learned (via a tweet to DHH) that our podcast hosting provider had introduced listener-targeted advertising, we decided to decamp to a different company. On the latest episode of the Rework podcast, Wailin talks to Lex Friedman, chief revenue officer of Rework’s… keep reading

Meet Andy

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Basecamp’s new head of marketing, Andy Didorosi, comes on the Rework podcast to talk about how he started a bus company in his hometown of Detroit to help fill a gap in public transit; what he learned about building a business with a “buy one, give one” social mission; and why he left the company… keep reading

Skip level meetings: What they are, and exactly how to run them

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If you manage other managers, holding skip level one-on-one meetings with their direct reports is paramount. Here’s how to do ’em. If you’re a manager of managers, skip level meetings are your lifeline. I don’t mean to sound bombastic, but if you’re a CEO, executive, or director who manages other managers – then skip level meetings… keep reading

Basecamp no longer requires Google for two-factor authentication

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When it became clear to us last year that using SMS for two-factor authentication (2FA) was insecure, we kinda panicked. We’d spent a lot of time originally building that SMS-based 2FA login system for Basecamp, and the prospect of having to build an entirely new system compatible with proper authentication apps seemed daunting. Especially with… keep reading

The 5 mistakes you’re likely making in your one-on-one meetings with direct reports

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Don’t waste your time. Make sure you’re getting the most out of your one-on-one meetings with your direct reports.  You’re feeling good: You’ve started to hold regular one-on-one meetings with direct reports. But have you paused to ask yourself, lately, “Am I making the most of them?” The question is worth asking. One-on-one meetings with… keep reading

Nevermore, Amazon

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In the spring of 2019, Danny Caine, the owner of the Raven Book Store in Lawrence, Kansas, overheard a customer saying she could buy a new hardcover online for $15. Danny took to Twitter to explain the economics of independent bookstores and the thread went viral, putting the 32-year-old small business in the national spotlight.… keep reading