The worst part of hiring

posted on 36 Comments on The worst part of hiring

We ask a lot of job applicants at Basecamp. First, they have to make it through a long, detailed description of the opening. Then we request a dedicated cover letter that’s unique to Basecamp. And then there’s the polishing of a CV. It can easily take hours to apply to a job at Basecamp. It… keep reading

Shape Up Roundtable

posted on

Basecamp’s new book, Shape Up by Ryan Singer, explores the way designers and programmers at the company build and ship software. In the latest episode of the Rework podcast, Ryan, designer Conor Muirhead, and programmer Jeff Hardy go deep into Shape Up principles, talking about the parts of the process they find most useful and sharing real-life… keep reading

How to onboard a new hire

posted on 6 Comments on How to onboard a new hire

Recently I hired someone new here at Know Your Team. Here’s exactly what I wrote on Day 1 and the 23 questions I asked as a part of our employee onboarding process. Something new happened recently: We hired a new employee at Know Your Team – and it caused me to rethink our entire employee onboarding process.… keep reading

Shape Up with Ryan Singer

posted on 5 Comments on Shape Up with Ryan Singer

Earlier this month, Basecamp released a new book by Ryan Singer, the head of strategy. Shape Up: Stop Running in Circles and Ship Work that Matters is a “spiritual follow-up” to Getting Real, Jason and David’s 2006 guide to how product development happens at Basecamp. In Shape Up, Ryan goes deep into how small teams… keep reading

Hire When It Hurts

posted on 9 Comments on Hire When It Hurts

You may have noticed that Basecamp is in the midst of what qualifies around here as a mini hiring boom: five open positions across customer support, programming, and ops, as well as a newly created marketing role. The company has received more than 4,000 applications and every single one is read by a human being.… keep reading

Am I micromanaging my team?

posted on 2 Comments on Am I micromanaging my team?

Here are the 5 most telling signs of micromanagement – and what you can do instead. I won’t tell anyone:  You think you might be a micromanager. Argh. If there were scarlet letters for a bad manager to wear, “m-i-c-r-o-m-a-n-a-g-e-r” would be among them. But, how do you know if you’re a micromanager, for sure? … keep reading

Six Hours of Phone Calls

posted on 1 Comment on Six Hours of Phone Calls

When Jason put out a call on Twitter for SEO consultants, he received dozens of responses. In order to choose someone to work with, Jason and Basecamp designer Adam Stoddard interviewed all of the candidates in one six-hour block of back-to-back phone calls. They sit down with Shaun in the latest episode of the Rework… keep reading

Announcing “Shape Up”, a deep dive into how we work

posted on 12 Comments on Announcing “Shape Up”, a deep dive into how we work

Back in 2006, we self-published Getting Real: The smarter, faster, easier way to build a successful web app. It was our first foray into broadly sharing how we work at book-scale. It struck a nerve, turned heads, and changed minds. It offered product people, designers, and developers a way out – an escape hatch. They… keep reading