Do people live up to our expectations?

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Let’s answer some reader mail… Piotr asks: Do you sign up to the adage that people live up to our expectations (both at work and in life? That’s a great question. And my answer today is different than it would have been a few years ago. Like many, I used to think people live up to… keep reading

Get to the point

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It’s the single best way to improve your day-to-day writing. If you want to consistently improve your everyday writing, there’s one really straightforward thing you can do… Get to the point. When you get to the point quickly, your writing becomes instantly clearer. Clarity makes your writing easier to understand, easier to retain, and more… keep reading

Give 40, Take 0

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A manager’s job is to protect their team’s time and attention. Companies love to protect. They protect their brand with trademarks, their data and trade secrets with rules and policies, and their money with budgets, CFOs, and investments. Companies protect a lot of things, yet many of them are guilty of one glaring omission. Too… keep reading

Stop feeding Shit Sandwiches

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One of the most popular methods of delivering feedback is, well, shit. Here’s why and what you should do instead… I recently ran into a friend who mentioned how she uses the Shit Sandwich to deliver feedback. If you’re not familiar with it, the Shit Sandwich is a technique for delivering feedback popularized by the classic… keep reading

What six weeks of work looks like

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Basecamp 3 saw a flurry of updates over the last 6 weeks. Here’s what a few small teams working together were able to ship. A few months ago I wrote up a post sharing the details of how we structure our teams and work in six week cycles at Basecamp. It turned out to be very… keep reading

Nostalgia

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About 12 years ago a guy bought a bunch of paper notebooks while on a trip to Europe. As he reflected on his purchase, he was puzzled why these notebooks cost so much money, and thought he could make them himself back in the United States. So he tried. But notebooks? Paper? Can you come… keep reading

New in Basecamp for Android 3.4

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The last update for their app was only a month ago, but Team Android at Basecamp has kept a steady pace to release a new version of the app, chock full of slick new screens and updates to features you already love. Here’s what you’ll find in the latest version, available today: New Hey! Menu The… keep reading