Signal v. Noise

There is no higher God in Silicon Valley than growth. No sacrifice too big for its craving altar. As long as you keep your curve…

This one little word makes all the difference…

We’re outspoken about running a profitable company in an industry that so often eschews profits for potential. So why? People ask us why…

Group chat is like being in an all-day meeting with random participants and no agenda.

About 12 years ago, I co-founded a startup called Basecamp: A simple project collaboration tool that helps people make progress together…

What’s it going to take to get traction? “Make something people want.” “Minimum viable products.” “Talk to users and build features.” These…

Our new Basecamp Referral Program splits $100 between existing customers and new customers rather than putting it in the pocket of those…

I’ve always believed that getting to know your company better requires more than using a piece of software alone. Yes, Know Your Company…

I’m an introvert. Most people don’t believe me when I tell them this (I do a lot of public speaking for an introvert 😳), but I am an…

You know that with the Android app getting updated so recently, that an update to the iOS app was not far behind. In fact, the iOS team…

Automatic check-ins is one of my favorite features in the new Basecamp 3. We have a bunch of them. Some social, like What are you reading…

How we found our ideal episode length for The Distance

Originally Highrise was built for Jason and David, the founders of Basecamp, who had trouble staying on top of who was talking to the…

Nom Wah Tea Parlor is New York Chinatown’s oldest dim sum restaurant. For decades, it served Cantonese dumplings and rolls in the…

Listen closely for the word “fine.” It’s never the whole story.

I’m not a fan of most email I get. So I read very little of it :)

(And why you should too)

We’ve recently done some customer research to investigate the ‘jobs’ our customers hire Highrise for — their Jobs to Be Done. I explore the…

When you’ve been away from your Basecamp 3 account for a stretch of time and need to get current, it can be tough to know where to start…